[rt-users] Rights to Search by CF in 'Add Criteria' Box on /Search/Build.html

Ruslan Zakirov ruslan.zakirov at gmail.com
Wed Jun 15 08:18:22 EDT 2011


SeeCustomField right granted on queue level is new and experimental thing.
Right granted this way means that user can see all custom fields applied to
this queue. It's a bug that it doesn't work in the query builder. Please
file a bug report.

Regards, Ruslan. From phone.
15.06.2011 0:09 пользователь "Michael Steen" <michael.steen at livetext.com>
написал:
> RT 3.8.9
>
> I have a group with these queue level rights:
>
> Current rights *(Check box to revoke right)*
> AssignCustomFields
> CommentOnTicket
> CreateTicket
> DeleteTicket
> ForwardMessage
> ModifyCustomField
> ModifyTicket
> OwnTicket
> ReplyToTicket
> SeeCustomField
> SeeQueue
> ShowOutgoingEmail
> ShowTicket
> ShowTicketComments
> StealTicket
> TakeTicket
> Watch
>
> The users within that group can see custom fields on the
> /Ticket/Display.html page. However, they do not see custom fields in the
> 'Add Criteria' box on the /Search/Build.html page. I experimented by
adding
> global rights to the Everyone group one at a time. When I added
> SeeCustomField, the CF's appeared in the Add Criteria module on
> /Build.html. Should this right always be applied globally? Is there
> something else I am missing?
>
>
> Thanks,
>
> Mike
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