[rt-users] How do I unassign a ticket once assigned to a user

Nick Kartsioukas change+lists.rt at nightwind.net
Wed Jun 15 16:55:29 EDT 2011


On Wed, 15 Jun 2011 13:29 -0700, "Jim Greene" <jim.greene at gmail.com>
wrote:
> I have searched the mailing list, but have yet to find an answer. I have
> created a ticket, had it assigned to me, but I think would like to be able
> to go in and unassign the ticket. I click on the dropdown of users, and the
> - is just not there. I can't see a way to do that. Can someone point me in
> the correct direction?

You're looking for the user "nobody"



More information about the rt-users mailing list