[rt-users] How do I unassign a ticket once assigned to a user

[Kevin Falcone]

On Wed, Jun 15, 2011 at 02:49:08PM -0700, Kenneth Crocker wrote:
>    You have to steal it first OR give whomever you want to re-assign it the right to steal.

Kenn

He owns the ticket, he wants to give it up.

As Nick said, he just needs to give it to Nobody

-kevin

>    On Wed, Jun 15, 2011 at 1:55 PM, Nick Kartsioukas <[1]change+lists.rt at nightwind.net> wrote:
> 
>      On Wed, 15 Jun 2011 13:29 -0700, "Jim Greene" <[2]jim.greene at gmail.com>
>      wrote:
>      > I have searched the mailing list, but have yet to find an answer. I have
>      > created a ticket, had it assigned to me, but I think would like to be able
>      > to go in and unassign the ticket. I click on the dropdown of users, and the
>      > - is just not there. I can't see a way to do that. Can someone point me in
>      > the correct direction?
> 
>      You're looking for the user "nobody"
> 
> References
> 
>    Visible links
>    1. mailto:change%2Blists.rt at nightwind.net
>    2. mailto:jim.greene at gmail.com
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