[rt-users] [RT4] login problems after update

Kevin Falcone falcone at bestpractical.com
Thu Jun 16 08:42:15 EDT 2011


On Thu, Jun 16, 2011 at 09:32:59AM +0200, Tobias Nebel wrote:
>    we updated our RT from version 3.6.x to 4.0.0. all RT features works and the new version is
>    great :) but one problem we have:
> 
>    after the databasetransfer all users can login in RT. but when they logout from RT and try
>    another login, RT say, that the login credentials are wrong. so we must update (update Users
>    SET Password=md5('password') where Name='login';) the credentials with mysql. than the user
>    can login one time again. when i look in the database, the md5 hashsum changed after every
>    login. so it is no wonder why the logins failed.
>    i checked the dependencies again and validated the database with rt-validator, everything
>    looks fine. have someone a tip for me to find the problem?

Please show the output of SHOW CREATE TABLE Users;

-kevin
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