[rt-users] Can't locate object method "_ImportOverlays" via package "RT::Base"

Kevin Falcone falcone at bestpractical.com
Thu Jun 16 11:58:00 EDT 2011


On Thu, Jun 16, 2011 at 04:48:25PM +0200, Serge van Ginderachter wrote:
>    Hi,
>    I have been test-upgrading RT 3.8.2 to the latest 4.0.0.
>    Install en db upgrade went fine. Setup is configured with apache & mod_perl2.
>    However reloading apache yields following error:
>    root at apollo:~# invoke-rc.d apache2 start
>    Â * Starting web server apache2
>    Syntax error on line 16 of /etc/apache2/sites-enabled/rt-test:
>    Can't locate object method "_ImportOverlays" via package "RT::Base" at
>    /srv/rt4/sbin/../lib/RT/Handle.pm line 1147.\nCompilation failed in require at
>    /srv/rt4/sbin/rt-server line 90.\n\t(in cleanup) Error while loading /srv/rt4/sbin/rt-server:
>    Can't locate object method "_ImportOverlays" via package "RT::Base" at
>    /srv/rt4/sbin/../lib/RT/Handle.pm line 1147.\nCompilation failed in require at
>    /srv/rt4/sbin/rt-server line 90.\n
>    I checked the settings as perÂ
>    [1]https://github.com/bestpractical/rt/blob/rt-4.0.0/docs/web_deployment.pod
>    Running rt-server manually on port 8080 start without a problem.
>    Any clue?

It's be helpful to see your actual config.

Also, be sure that you have no customizations that you ported from RT3

-kevin
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