[rt-users] RT-External Auth & RT 4.0

Raphaël MOUNEYRES raphael.mouneyres at sagemcom.com
Tue Jun 21 08:28:32 EDT 2011


Hello,

i've had such messages when a user already exists in my RT instance with 
the same email adress, may it be disabled.... try to search your users 
list.

Raphaël




"Guy Baxter" <GBaxter at blackpoolsixth.ac.uk> 
Envoyé par : rt-users-bounces at lists.bestpractical.com
21/06/2011 12:47

A
rt-users at lists.bestpractical.com
cc

Objet
Re: [rt-users] RT-External Auth & RT 4.0






Hi,

Apologies for the delay:

[Tue Jun 21 10:42:11 2011] [info]:
RT::Authen::ExternalAuth::CanonicalizeUserInfo returning Disabled: 0,
EmailAddress: gbaxter at b6fc.ac.uk, Gecos: A Weetman, Name: gbaxter,
Privileged: 0, RealName: 
(/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:536)
[Tue Jun 21 10:42:11 2011] [error]: Couldn't create user A Weetman: Name
in use
(/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:129)
[Tue Jun 21 10:42:11 2011] [error]: FAILED LOGIN for A Weetman from
192.164.0.67 (/opt/rt4/sbin/../lib/RT/Interface/Web.pm:639)

Unsure what the first line is as that's my UPN account details from AD.
The user I logged in as was A Weetman from OD

Thanks

Regards,

Guy


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