[rt-users] Show tickets depending on creator and not owner

[Kenneth Crocker]

Fabian,

What is the relationship of your "creator" and the ticket Owner and the
ticket Requestor?
Are they usually the same? Do the tickets get created via email or WebUI?

Kenn
LBNL

On Thu, Jun 30, 2011 at 8:34 AM, Fabian Unfried <funfried at zebra.com> wrote:

> Hi guys,
>
> just started with rt 4.0.1 and it is really great, but one question:
>
> Is there a way to show the tickets for the customers (unprivileged users)
> not only when they are assigned to it but also because they are the creator
> of a ticket? So to say I would like that a creator of a ticket can always
> see his/her ticket not only when he/she is assigned to his/her ticket.
>
> Thanks in advance.
>
> Regards,
> Fabian
>
>
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