[rt-users] Comments get posted twice due to Jumbo interface

Ruslan Zakirov ruz at bestpractical.com
Wed Mar 2 06:56:59 EST 2011


Hi,

Fixed on 4.0/clean_jumbo_message_box. Not sure where it ends up. It's
been this way for ages.

On Thu, Feb 24, 2011 at 6:20 PM, Kevin Falcone
<falcone at bestpractical.com> wrote:
> On Thu, Feb 24, 2011 at 02:44:47PM +0100, Gerard FENELON wrote:
>>    Hi
>>
>>    one of my user reported the following issue :
>>
>>  When I make changes to an RT using "Jumbo",
>>  then after I hit save changes the Jumbo page is presented again.
>>  This is okay.
>>
>>  The problem is that the comment field is not cleared.
>>  So if I make some unrelated change and forget to clear the comments myself,
>>  they will get reposted.
>>
>>    I am able to reproduce it and before diving into the code,
>>    I would like to know whether it is a known issue, hopefully with a known solution ?
>>    Or is there something wrong in my config (we are using 3.8.8) ?
>
> If you can confirm this on 3.8.9, please file a bug in the bugtracker.
>
> -kevin
>



-- 
Best regards, Ruslan.



More information about the rt-users mailing list