[rt-users] Ticket graphing bug?

Todd Chapman todd at chaka.net
Thu Mar 3 11:15:44 EST 2011


Does anyone have some insight into this? Any help is appreciated.

On Tue, Mar 1, 2011 at 10:12 PM, Todd Chapman <todd at chaka.net> wrote:
> Hi all,
>
> I am trying to understand ticket graphing behavior. Example ticket relations:
>
> A -> RefersTo -> B -> DependsOn -> C
>
> If you graph A with "Show as well" selecting ALL link types and "Main
> type of links" set to "RefersTo" then all 3 tickets a graphed.
>
> If you graph A with "Show as well" selecting ALL link types and "Main
> type of links" set to ANY other link type, only A and B are graphed.
>
> What is meant by "Main type of links" and why does it affect graphing like this?
>
> My goal is to graph all tickets related to the main ticket, now matter
> what link type or an what link depth.
>
> Thanks!
>
> -Todd
>



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