[rt-users] Refresh interval on RT 3.8.7

Giuseppe Sollazzo gsollazz at sgul.ac.uk
Fri Mar 4 11:51:00 EST 2011


Yep, done that too to no luck.

Giuseppe

On 04/03/11 16:50, Lander, Scott wrote:
> Also, If I remember right, changes to RT_SiteConfig require an Apache restart....
>
>
> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Kevin Falcone
> Sent: Friday, March 04, 2011 9:50 AM
> To: rt-users at lists.bestpractical.com
> Subject: Re: [rt-users] Refresh interval on RT 3.8.7
>
> On Fri, Mar 04, 2011 at 02:17:13PM +0000, Giuseppe Sollazzo wrote:
>> Hi all,
>> I was looking for a way to set up a global refresh interval for the
>> pages with tickets/searches and I found on the wiki that from version
>> 3.8.3 I can setup
>>
>> Set($HomepageRefreshInterval, "300");
>> Set($SearchResultsRefreshInterval, "20");
>>
>> in RT_SiteConfig.pm.
>>
>> However, even upon reloading the pages (with a logout) doesn't change
>> the "refresh" component shown in the homepage. We run RT
>> 3.8.7 so there shouldn't be compatibility issues.
> At least one of those is spelled wrong, you should consult RT_Config.pm for spelling and documentation.
> Also, keep in mind that these are available as user preferences and may be overriding the global setting.
>
> -kevin
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-- 
____________________________________

Giuseppe Sollazzo
Senior Systems Analyst
Computing Services
Information Services
St. George's, University Of London
Cranmer Terrace
London SW17 0RE

Email: gsollazz at sgul.ac.uk
Direct Dial: +44 20 8725 5160
Fax: +44 20 8725 3583





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