[rt-users] Delete attachments of closed tickets

[Niclas Möre]

Hi,

 

I am looking for a way to schedule (cron) a job to remove attachments of all tickets that's been closed for more than one week. Or even better, replace the attachment with an informative text that the attachment been removed.

I've been looking into RT-Shredder, but don't really understand how to restrict the selection of attachments to tickets closed for a certain period of time.

 

Thanks

 

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