[rt-users] Time worked field on "Create ticket" page

Johan Sjöberg johan.sjoberg at deltamanagement.se
Tue Mar 15 04:28:37 EDT 2011


Hi.

Is it possible to add the "Time Worked" field to the Create page? Sometimes we get a call from a customer, and after that we create a ticket about this. Then we can't add time worked to the ticket without making a comment immediately after creating is.

Best regards,
Johan Sjöberg

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