[rt-users] Time worked field on "Create ticket" page

Kevin Falcone falcone at bestpractical.com
Tue Mar 15 09:31:59 EDT 2011


On Tue, Mar 15, 2011 at 08:28:37AM +0000, Johan Sjöberg wrote:
>    Is it possible to add the "Time Worked" field to the Create page? Sometimes we get a call from
>    a customer, and after that we create a ticket about this. Then we can't add time worked to the
>    ticket without making a comment immediately after creating is.

Click on 'Show Details' in the upper right hand corner of the create form
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