[rt-users] RT-Extension-MobileUI : Not all Saved Searches are shown on Home page

Gerard FENELON gerard at eve-team.com
Tue Mar 15 11:15:16 EDT 2011


Kevin
Thanks for the help.
Gerard

On 2011-03-15 16:08, Kevin Falcone wrote:
> On Tue, Mar 15, 2011 at 03:53:47PM +0100, Gerard FENELON wrote:
>>>>          next unless $search->SubValue("SearchType") eq 'Ticket';
>>> Does changing that to something like:
>>>           next if $search->SubValue("SearchType")&&   $search->SubValue("SearchType") ne 'Ticket';
>>> also work?
>> Yes.
> Thanks for testing, the extension and the RT4 implementation will need
> to get patched with something along those lines
>> As an aside, I am not totally in love with having my 13 Saved
>> Searches on the home page
>> I would probably prefer having a link called "Saved Searches"
>> pointing to another page
>> and maybe another link to Dashboards (if that is feasible).
> I believe this is one of those places where there are lots of opinions
> (other people have expressed that they hated having to click to get
> their searches, since they always want to get to a particular search
> quickly) but patches to make it configurable are welcome.
>>>> I found a workaround : renaming the Searches.
>>>> Just resaving the Search without changing its name does not seem to
>>>> be enough.
>>> Does changing an attribute of the search work?
>> I don't understand what you mean by attribute of the search
> Adding another search restriction and then saving it (and then you can
> go remove that).  But the patch should be sufficient to avoid needing
> workarounds.
>
> -kevin



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