[rt-users] [Fwd: Message error /Upgrade from 3.6.1 to 3.8.8]

Ruslan Zakirov ruz at bestpractical.com
Wed Mar 16 08:55:41 EDT 2011


Enable stack traces and show us error with trace.

Have upgraded DB further after applying schema changes?

On Wed, Mar 16, 2011 at 3:24 PM, Luciano Silva <luciano at cpd.ufrgs.br> wrote:

>  Gerard,
>
> I followed all your instructions.
>
> The messagems from rt_log:
>
> 192.168.x.x - - [16/Mar/2011:09:09:07 -0300] "GET /index.html HTTP/1.1" 200
> 6443
> 192.168.x.x - - [16/Mar/2011:09:09:10 -0300] "GET
> /Search/Results.html?Query=Queue%20%3D%20%27CATALOGO%27%20AND%20() HTTP/1.1"
> 200 3584
> 192.168.x.x - - [16/Mar/2011:09:09:16 -0300] "GET
> /Search/Results.html?Query=Queue%20%3D%20%27DRS-Restrita%27%20AND%20()
> HTTP/1.1" 200 4374
> 192.168.x.x - - [16/Mar/2011:09:09:24 -0300] "GET /index.html HTTP/1.1" 200
> 6443
>
>
> The problem stills the same.
>
>
>
> Luciano Silva
>
>
>
>   -----Original Message-----
> *From*: Gerard FENELON <gerard at eve-team.com<Gerard%20FENELON%20%3cgerard at eve-team.com%3e>
> >
> *To*: rt-users at lists.bestpractical.com
> *Subject*: Re: [rt-users] [Fwd: Message error /Upgrade from 3.6.1 to
> 3.8.8]
> *Date*: Wed, 16 Mar 2011 11:16:51 +0100
>
> I seem to remember having had this message.
> From memory, it was solved either by
> 1) restarting apache,
> 2) clearing the mason cache,
> 3) or updating a local version of ./share/html/Search/Build.html
>    (you will need to find the equivalent for QuickSearch)
>
> I make no warranties on the accuracy of my memory ;-)
>
> Otherwise, you might have more messages in var/log/rt.log
>
> Gerard
>
>
>
> On 2011-03-15 19:34, Luciano Silva wrote:
>
> Please,
> Do you have any idea how solve this problem?
> Tks
>
>   --
> Luciano Silva
>
>   -------- Forwarded Message --------
> *From*: Luciano Silva <luciano at cpd.ufrgs.br<Luciano%20Silva%20%3cluciano at cpd.ufrgs.br%3e>
> >
> *Reply-to*: luciano at cpd.ufrgs.br
> *To*: RT Users <rt-users at lists.bestpractical.com<RT%20Users%20%3crt-users at lists.bestpractical.com%3e>
> >
> *Subject*: [rt-users] Message error /Upgrade from 3.6.1 to 3.8.8
> *Date*: Fri, 11 Feb 2011 13:23:39 -0200
>
> Hello,
>
> I made an upgrade from 3.6.1 to 3.8.8. I'm Using a Ubuntu Server 10.04.
> Everything was ok, applied upgrades from UPGRADING, UPGRAND.mysql and
> README. On interface, I got  this error, when click on Queue/Quick Search:
>
> *"Can't use string ("AND") as a HASH ref while "strict refs" in use at
> /usr/local/rt/bin/../lib/RT/Interface/Web/QueryBuilder/Tree.pm line 114."*
>
> I googled and searched an answer, but I didn't find anything about this
> error.
> Please, can you tel-me how fix this error?
> Tks
>
> --
> Luciano Silva
>
>
>


-- 
Best regards, Ruslan.
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