[rt-users] repetitive browser authentication

[Kevin Falcone]

On Thu, Mar 17, 2011 at 01:51:55PM +0100, Obando, David DE - EV wrote:
>    Dear all,
> 
>    I installed a new system with RT 3.8.8. I'm wondering why I have to authenticate again after
>    successful authentication.
> 
>    Example: I login to rt RT webinterface and in a second step I click an RT link in an e-mail to
>    a new ticket. A new browser tab opens and I have to authenticate again.
> 
>    Tested in FF and IE.
>    Any ideas how I can change setting so authentication is only needed once per session?

This usually happens when you have different hostnames that alias to
RT so the cookies aren't compatible.

-kevin
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