[rt-users] Internet Explorer 9 + RT 3.8.8 cannot download attachments

Kevin Falcone falcone at bestpractical.com
Fri Mar 18 11:02:42 EDT 2011


On Fri, Mar 18, 2011 at 10:48:43AM -0400, slamp slamp wrote:
> > What does "can't download" mean?
> 
> I click on an attachment in RT, nothing happens. I right click save
> the attachment, IE gives an error stating the file couldn't be
> downloaded. I am just worried since IE 9 has finally hit RTM and I'm
> sure someday it will be part of Windows Updates and these users will
> not be able to download attachments.
> 
> I found this link: http://support.microsoft.com/kb/316431
> 
> Is RT in anyway setting pragma: no-cache in the headers?
> 
> If only I can have all these users use Firefox then there would be no issues.

That article refers to SSL, you don't say if you're using SSL.
RT shouldn't be setting it, but you can always confirm that with
Firefox by looking at the headers.

-kevin

> My Setup:
> CentOS 4.9
> MySQL 4.1.22
> Perl v5.8.5
> httpd-2.0.52 + FastCGI
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