[rt-users] CF appears after update even without SeeCustomField rights

David Good dgood at willingminds.com
Mon Mar 21 12:04:26 EDT 2011


On 2/9/2011 2:46 PM, David Good wrote:
> On 2/9/2011 8:29 AM, Kevin Falcone wrote:
>> On Tue, Feb 08, 2011 at 10:31:25AM -0800, David Good wrote:
>>> I've found an issue in two separate 3.8.8 installations.  Both have one
>>> or more CustomFields that are not supposed to be visible to most users. 
>>> The CF is managed entirely by Scrips to contain extra information not
>>> needed by users.  In one installation, it contains the Cost Center of
>>> the Requestor. In the other, there's a flag used to enable suppression
>>> of notifications when a ticket is resolved and another flag used to mark
>>> a ticket as 'urgent'.
>>>
>>> When using the web interface (i.e. via the 'Basics' or 'Jumbo' tab), the
>>> CF doesn't appear intially but after an update is made to any item and
>>> saved, the CustomField appear.
>> David
>>
>> I'd be interested to know if you can reproduce this on a test box
>> running the 3.8.9 release candidate
>>
>> -kevin
> I don't have a test box handy, but I'll see if I can get one setup.
>

I finally was able to upgrade one of the affected instances to 3.8.9 and
can confirm that my problem has been fixed.




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