[rt-users] One more time, Upgrading RT from ancient version to current

Kevin Falcone falcone at bestpractical.com
Tue Mar 22 14:20:38 EDT 2011


On Tue, Mar 22, 2011 at 11:10:38AM -0700, Ulf Zimmermann wrote:
> One year ago I tried to upgrade our RT installation of 3.2.2 to 3.8.7. I ran back then into the same problem I am running into now. 
> 
> http://www.mail-archive.com/rt-users@lists.bestpractical.com/msg24723.html
> 
> On our main overview page I guess I run into the same, but also when I click on any queue, I get:
> 
> RT::Ticket::TimeLeftAsString Unimplemented in HTML::Mason::Commands. (/home/rt/share/html/Elements/RT__Ticket/ColumnMap line 165)
> 
> I followed the UPGRADING, UPGRADING.mysql and README instructions, several times even, to make sure I follow it all.
> 
> Can anyone give me hints how to debug this? Look at what tables? At what piece of code?

What is in /home/rt/local ?

You should also enable LogStackTrace in your config

-kevin
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