[rt-users] Is possible to get the name of the AdminCc group in Searches

Ahmed, Mohammed Naweed (LNG-BCT) naweedmohammed.ahmed at lexisnexis.com
Wed Mar 23 13:22:51 EDT 2011


AdmiCc, gives you the email addresses of all members of the Group the
ticket is assigned to. I would like to get the Name of the group, can it
be done?.

 

For example the AdminCc of ticket 1 is a group called 'Group1', and
m1,m2, m3 are members of Group1.

 

When I select the column 'AdminCc' in the search, it is giving me the
email addresses of m1, m2 and m3, I want the name 'Group1'

 

 

Thanks, any help is greatly appreciated.

Naweed 

 




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