[rt-users] [solved]Request Tracker Doesn't work properly Web if Doesnt show all Elements

[john s.]

Here are my Configurations for other people:

conf file in  conf.d directory

rtalias: 

Alias /rt "/opt/rt3/share/html"
PerlModule Apache::DBI
PerlRequire /opt/rt3/bin/webmux.pl
<Directory /opt/rt3/share/html>
  AllowOverride All
  Options ExecCGI FollowSymLinks
  <IfModule mod_access.c>
        Order allow,deny
      Allow from all
  </IfModule>
</Directory>

<Location /rt>
  AddDefaultCharset UTF-8
  SetHandler perl-script
  PerlHandler RT::Mason
</Location>



RT_SiteConfig.pm 

1;

Set($rtname , "examplecorp");

Set($Organization , "rt.example.com");

# $user_passwd_min defines the minimum length for user passwords. Setting
# it to 0 disables this check

# $Timezone is used to convert times entered by users into GMT and back
again
# It should be set to a timezone recognized by your local unix box.
#TIMEZONE . takes the timezone from linux installation.
my $zone = "UTC";
$zone='/bin/cat /etc/timezone'
if -f "/etc/timezone";
chomp $zone;
Set($Timezone, $zone);
Set($WebPath , '/rt');
Set($WebBaseURL , "http://rt.example.com");

# }}}

# {{{ Database Configuration

# Database driver beeing used. Case matters
# Valid types are "mysql", "Oracle" and "Pg"

Set($DatabaseType , 'mysql');

# The domain name of your database server
# If you're running mysql and it's on localhost,
# leave it blank for enhanced performance
Set($DatabaseHost   , 'localhost');
Set($DatabaseRTHost , 'localhost');

# The port that your database server is running on.  Ignored unless it's
# a positive integer. It's usually safe to leave this blank
Set($DatabasePort , );

#The name of the database user (inside the database)
Set($DatabaseUser , 'rtuser');

# Password the DatabaseUser should use to access the database
Set($DatabasePassword , 'password');

Set($RTAddressRegexp ,
'^help(-comment)?\@(help|admin)\.(example\.org|ourother\.domain\.com)$');


Some Modifications: 

one the default Virtual File outside from the Virtual Host directive :

Add a line with  ServerName localhost

alternatively you can do this on the apache2.conf file 

i hope this might be helpfully for somebody 


@Thomas:  ..... thanks anyway  =)


grettings john s. 




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