[rt-users] Time Worked Report

[Kenneth Crocker]

Walid,

Did you copy the ..../share/... directories/files to .../local/.....
directories/files and make your modifications there? That a WAY safer way to
make modifications. You may have forgotten one and that is the problem?

Kenn
LBNL

On Thu, Mar 24, 2011 at 9:51 AM, Walid Haider <walid.haider at movensis.com>wrote:

>  Hi,
>
>
>
> I am a bit of a newbie with RT, and was wondering if you could help me.
>
>
>
> After following the installation your instructions at
> http://requesttracker.wikia.com/wiki/TimeWorkedReport, I get the following
> errors when clicking on the Time Worked Report link in RT:
>
>
>
> Error during compilation of /usr/share/rt3/html/Elements/SelectMultiQueue:
> Global symbol "$d" requires explicit package name at
> /usr/share/rt3/html/Elements/SelectMultiQueue line 51. Global symbol
> "$queue" requires explicit package name at
> /usr/share/rt3/html/Elements/SelectMultiQueue line 69. Global symbol
> "$queue" requires explicit package name at
> /usr/share/rt3/html/Elements/SelectMultiQueue line 69. Global symbol
> "$queue" requires explicit package name at
> /usr/share/rt3/html/Elements/SelectMultiQueue line 77. Global symbol
> "$queue" requires explicit package name at
> /usr/share/rt3/html/Elements/SelectMultiQueue line 80.
>
>
>
> Although the requirement states RT 3.8.5, I decided to give it a go on
> 3.8.4. Must I definitely upgrade in order to get this report to work?
>
>
>
> I am running RT on the following setup:
>
> Fedora Core 12, Apache 2.2.14, MYSQL 5.1
>
>
>
>
>
> Thanks in advance.
>
>
>
> Regards,
>
> Walid
>
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