[rt-users] Query tickets by user custom field

Daniel De Marco ddm at bartol.udel.edu
Thu Mar 31 08:54:02 EDT 2011


* Kevin Falcone <falcone at bestpractical.com> [03/30/2011 10:58]:
> Unfortunately, TicketSQL doesn't support searching on User CFs.
> You can group by it in a chart, but you can't search by it without
> extending the TicketSQL syntax.

Grouping by it in a chart would be exactly what I need. However I don't
see the user cf in the drop down menu in the chart page. Is it supposed
to be there in 3.8.9?

Thanks, Daniel.



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