[rt-users] Tools/Report: 4 hours added to time repeatedly

Jeff Blaine jblaine at kickflop.net
Mon May 2 14:58:36 EDT 2011


Using security-patched RT 3.8.7

Any help would be appreciated.  Looks like a bug to me.

Go to Tools -> Report -> Created in date range

> Queue: -
> Tickets created after: 2011-04-20
> Tickets created before: 2011-04-28
> Submit

Screen shows:

> [ Results here ]
> ---------------------------
> Queue: -
> Tickets created after: 2011-04-20 04:00:00
> Tickets created before: 2011-04-20 04:00:00

Change Queue to something
Submit

Screen shows:

> [ Results here ]
> ---------------------------
> Queue: MyQueue
> Tickets created after: 2011-04-20 08:00:00
> Tickets created before: 2011-04-20 08:00:00

Click 'Submit repeatedly' and watch the hours go up by
4 each time.



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