[rt-users] Reply not sending email

Thomas Sibley trs at bestpractical.com
Thu May 5 11:13:22 EDT 2011


On 05/05/2011 11:05 AM, Matti Taina wrote:
> Does hitting "Save Changes" save the correspondence entry to the ticket
> history, though (I can't test it myself at the moment)? If that is the
> case, then your theory is indeed a possibility.

Clicking "Save Changes" does not save the correspondence entry to the
ticket.

Thomas



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