[rt-users] download link in ticket

[Joshua Knarr]

Oh great and powerful (and tolerant) RT users list...

When we had RT 3, the users clicked the DOWNLOAD link in the body of a
ticket (as in "Download (untitled) / with headers text/html 3.5k" and it
opened whatever was attached inline with the ticket. In RT4 this
behavior is gone. 

Right now when you click download, you get a prompt from IE or firefox
to actually download a file. My guy want to hit the download link and
have it open inline. I could probably twist arms to tolerate it opening
in the same tab. The download prompt isn't something they want to deal
with.

I figured this was a problem in my apache config, so I have enabled
"AddHandler send-as-is asis". Apparently the application doesn't really
send HTML? What's going on here?
-- 

Joshua Knarr
knarrj at gsicommerce.com
Desk: 610-491-7110
Mobi: 484-636-7371

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