[rt-users] Load Saved charts

Raed El-Hames Raed.El-Hames at daisygroupplc.com
Tue May 17 12:57:23 EDT 2011


Kevin:

Thanks for the reply.
Can you tell me where I can find the rt bug tracker, I could not find any links from the mail bestpractical site or the wiki.
Also I would guess I need to know where is the repo what patches are kept to see the changes? From memory most bug replies only include the patch number?

I am curious as you suggested it should be fixed in the version of RT I am using, so I am wondering if anything in my local customisation that is effecting this.  

Regards;
Roy

> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-
> bounces at lists.bestpractical.com] On Behalf Of Kevin Falcone
> Sent: 16 May 2011 18:43
> To: rt-users at lists.bestpractical.com
> Subject: Re: [rt-users] Load Saved charts
> 
> On Mon, May 16, 2011 at 04:18:21PM +0000, Raed El-Hames wrote:
> > Rt-3.8.8
> > Mysql5 and apache2 with mod_perl2
> >
> > Loading saved charts seems not to be working, Created a search,
> > charted it , saved the chart , ran a second search , charted it, but
> when trying to load the first saved chart, all I get is the second chart
> refreshed??
> >
> > I am not sure if the Saved chart function is not saving the query, or if
> the current search is over ridding the chart query? Did anyone come across
> this ? and is there a known fix?
> 
> This sounds like a bug Emmanuel reported and fixed, but it was against
> 3.8.6 and should be fixed in 3.8.8.  It was bug 14002
> 
> -kevin



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