[rt-users] Load Saved charts

Kevin Falcone falcone at bestpractical.com
Tue May 17 13:42:55 EDT 2011


On Tue, May 17, 2011 at 05:01:26PM +0000, Raed El-Hames wrote:
> Apologies. Ignore my question regarding the bug tracker, I found http://issues.bestpractical.com
> However can I ask what "fixed in e8c391f7a4119" means and where can I find e8c391f7a4119

That's a git sha, you can find links to our repository on

http://www.bestpractical.com/rt/git.html

> > -----Original Message-----
> > From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-
> > bounces at lists.bestpractical.com] On Behalf Of Raed El-Hames
> > Sent: 17 May 2011 17:57
> > To: rt-users at lists.bestpractical.com
> > Subject: Re: [rt-users] Load Saved charts
> > 
> > Kevin:
> > 
> > Thanks for the reply.
> > Can you tell me where I can find the rt bug tracker, I could not find any
> > links from the mail bestpractical site or the wiki.
> > Also I would guess I need to know where is the repo what patches are kept
> > to see the changes? From memory most bug replies only include the patch
> > number?
> > 
> > I am curious as you suggested it should be fixed in the version of RT I am
> > using, so I am wondering if anything in my local customisation that is
> > effecting this.
> > 
> > Regards;
> > Roy
> > 
> > > -----Original Message-----
> > > From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-
> > > bounces at lists.bestpractical.com] On Behalf Of Kevin Falcone
> > > Sent: 16 May 2011 18:43
> > > To: rt-users at lists.bestpractical.com
> > > Subject: Re: [rt-users] Load Saved charts
> > >
> > > On Mon, May 16, 2011 at 04:18:21PM +0000, Raed El-Hames wrote:
> > > > Rt-3.8.8
> > > > Mysql5 and apache2 with mod_perl2
> > > >
> > > > Loading saved charts seems not to be working, Created a search,
> > > > charted it , saved the chart , ran a second search , charted it, but
> > > when trying to load the first saved chart, all I get is the second chart
> > > refreshed??
> > > >
> > > > I am not sure if the Saved chart function is not saving the query, or
> > if
> > > the current search is over ridding the chart query? Did anyone come
> > across
> > > this ? and is there a known fix?
> > >
> > > This sounds like a bug Emmanuel reported and fixed, but it was against
> > > 3.8.6 and should be fixed in 3.8.8.  It was bug 14002
> > >
> > > -kevin
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