[rt-users] rt & apache running slow

[Ruslan Zakirov]

Hi,

Then it's something about headers your proxy server adds to the request.

On Wed, May 18, 2011 at 6:30 PM, Chris Hall <hiro24 at gmail.com> wrote:
> ok... update... it only seems to do this when I'm going through a proxy
> server... odd.  I can hit it without any trouble inside our network, and
> from the internet, but when it goes through my squid proxy, it wants to
> choke out.
>
> On Wed, May 18, 2011 at 10:21 AM, Chris Hall <hiro24 at gmail.com> wrote:
>>
>> Hello all,
>> I'm not sure if was the case before the upgrade to 4.0.0 from 3.8.8, but
>> I've noticed intermittent slowdown.. particularly on the front page.  I have
>> a suspect as to why this is the case, and I wanted to know if this could be
>> backed up.  The ppl who use rt here requested that "resolved" status be an
>> active status, so it shows up as a column on the right for the queues, etc..
>> we're up to around 7000 tickets, and I'm wondering if the taking of
>> inventory of all these tickets might be what's causing the slowdown.  At
>> times I can wait upwards for 20+ seconds while apache churns away at 99.9%
>> CPU usage, waiting on the front page to generate.  Could it be the result of
>> all the tickets that rt is inventorying to display as active that is the
>> cause of this?
>



-- 
Best regards, Ruslan.