[rt-users] Trouble with User Custom Field

Joe Kirby kirby at umbc.edu
Fri May 20 18:41:47 EDT 2011


I am on 4.0 and trying to create a custom field that is tied to User.

I create it, give it global rights but when I go into a user screen I  
see Custom Fields button but no custom fields I created do not show up.

This is a dev instance so I went into our PRD 3.87 system and had the  
same issue. I thought I tried this in 3.82 and it worked fine so I am  
not sure if we messed something up when we left 3.82 or if I am doing  
something wrong.

Any words of wisdom welcomed

Thanks

Joe


Joe Kirby , Assistant Vice President, Business Systems
Division of Information Technology (DoIT)
Support Response - http://www.umbc.edu/oit
Administration 627
Office - 410-455-3020
Email - kirby at umbc.edu






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