[rt-users] new install of rt 4.0.0 -- problem with cookies routine?

Justin Richard velusip at gmail.com
Sun May 22 17:21:56 EDT 2011


> On Sun, May 22, 2011 at 10:11 PM, Ruslan Zakirov <ruz at bestpractical.com> wrote:
>> [1] https://github.com/bestpractical/rt/commit/350aa5538eb4fc0e43c99083b4255d0294edc4a2


Thank you!  I matched that minor change, reloaded the psgi instance,
no more cookie error.  Now I see the login page at http://mydomain/rt/

Problem 2:
-------------

When I try to click login (and submit my POST data) I get a blank
response.  I checked apache access and error logs and see the
following relevant lines:

httpd/error_log:
------------------
192.168.1.1 - - [22/May/2011:14:10:52 -0700] "POST
/rt/NoAuth/Login.html HTTP/1.1" 200 -


httpd/access_log:
--------------------
[Sun May 22 21:10:53 2011] [info]: Successful login for root from
192.168.1.1 (/opt/rt4/sbin/../lib/RT/Interface/Web.pm:644)
----

I'm sure more information would be helpful, but I'm not sure how to
run a trace or enable additional logging.  I will get back after more
google searching...

-j

>>>
>>> Software used:
>>> ------------------
>>> * RT 4.0.0
>>> * CPAN 1.9600
>>> * PERL 5.12.3
>>> * mod_perl/2.0.5 and psgi/plack
>>> * I may try something other than psgi/plack as it's completely new to
>>> me and mod_perl2 seems to use too much memory anyway.
>>> * Apache 2.2.17
>>>
>>>
>>> RT_SiteConfig.pm:
>>> -----------------------
>>> Set($WebPath, '/rt');
>>> Set($LogToSyslog, 'debug');
>>>
>>>
>>> Apache virtual host config:
>>> -------------------------------------
>>> <VirtualHost *:80>
>>>    # /rt ######################################################################
>>>    Alias /rt /opt/rt4/share/html
>>>    <Directory /opt/rt4/share/html>
>>>        #Options FollowSymLinks
>>>        Order allow,deny
>>>        Allow from all
>>>    </Directory>
>>>
>>>    <Location /rt>
>>>        Order allow,deny
>>>        Allow from all
>>>
>>>        AddDefaultCharset UTF-8
>>>
>>>        SetHandler perl-script
>>>        PerlResponseHandler Plack::Handler::Apache2
>>>        PerlSetVar psgi_app /opt/rt4/sbin/rt-server
>>>    </Location>
>>>
>>>    <Perl>
>>>        use Plack::Handler::Apache2;
>>>        Plack::Handler::Apache2->preload("/opt/rt4/sbin/rt-server");
>>>    </Perl>
>>> </VirtualHost>
>>>
>>>
>>> -j



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