[rt-users] Error with ModifyUsers.html after upgrade from 3.8.7 to 4.0.0

Jesse Vincent jesse at bestpractical.com
Mon May 23 13:28:56 EDT 2011




On Mon, May 23, 2011 at 11:33:34AM -0400, Paul Riddle wrote:
> Hi,
> 
> At UMBC, we recently upgraded our development RT instance from 3.8.7
> to 4.0.0.  The upgrade went smoothly, but now when we open any
> ticket and click on the "People" tab, we are getting the following
> error:

Paul,

Thanks for the report. This isn't something I've seen before.

Did you install RT4 on top of your RT3 instance? At a first guess, this 
could be mixing code from an RT3 customization or extension. 

-Jesse



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