[rt-users] SLA extension - over time zones

[Ruslan Zakirov]

On Tue, May 24, 2011 at 1:37 PM, andrew waterson <awaterson at nn4m.com> wrote:
> Hi all,
>
> I am new to RT and trying to setup the SLA extension over both GMT and EST.
> Is there any way to setup this extension to have two separate business hours
> one for GMT and another for EST?

I don't think so. It works in server's TZ.

> Thanks in advance
>
> Andrew

-- 
Best regards, Ruslan.