[rt-users] Send email from within RT

Jesse Vincent jesse at bestpractical.com
Tue May 24 12:35:32 EDT 2011




On Tue, May 24, 2011 at 09:29:32AM -0700, Yan Seiner wrote:
> 
> On Tue, May 24, 2011 9:00 am, Jesse Vincent wrote:
> >
> >
> >
> > On Tue, May 24, 2011 at 08:57:35AM -0700, Yan Seiner wrote:
> >> We often find ourselves in a position where we need to send email to
> >> peopl
> >> who are not necessarily CCs or AdminCC.  Typically this might be outside
> >> parties who review a project we're tracking.
> >>
> >
> > I'd recommend using a comment and filling in the one-time-cc field.
> 
> 
> OK, that makes sense.  Is there some way to get autocomplete or a
> click-fill for the email addresses?  Or, better yet, to get Outlook
> address book access from RT?

Yes. What version of RT are you running?



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