[rt-users] RT4 slowness

Kevin Falcone falcone at bestpractical.com
Tue May 31 13:33:25 EDT 2011


On Tue, May 31, 2011 at 01:24:07PM -0400, Chris Hall wrote:
> Could you point me in the direction of where to file the bug report?

http://www.bestpractical.com/rt/issues.html has instructions for
filing bug reports.

-kevin

> I've just replicated this on another box I have set up as a test server.. so
> one was Debian, the other Ubuntu.  In both cases, I downloaded jsmin from
> 
> http://www.crockford.com/javascript/jsmin.c
> 
> ran:
> 
> gcc -o jsmin jsmin.c
> 
> and copied the binary over to /usr/bin, and chmod +x /usr/bin/jsmin
> 
> I then added the following line to RT_SiteConfig.pm
> 
> Set( $JSMinPath, "/usr/bin/jsmin");
> 
> which resulted in no errors generated, BUT breaks the interface in the
> following way: (note the absence of menu at the top, and the always open
> dropdowns)
> 
> http://i44.photobucket.com/albums/f45/nodaitsu25/jsmin.png
> 
> On firefox you get the bonus of getting Links and Basics stacked together as
> well
> 
> http://i44.photobucket.com/albums/f45/nodaitsu25/jsmin2.png
> 
> 
> 
> On Tue, May 31, 2011 at 12:59 PM, Kevin Falcone
> <falcone at bestpractical.com>wrote:
> 
> > On Tue, May 31, 2011 at 12:56:46PM -0400, Chris Hall wrote:
> > >    Just for the record I'm having the same issues as L.B. I attempted
> > loading jsmin, and for a
> > >    time it appeared that this was going to be a bigtime home run. In
> > fact, it did fix the issues
> > >    I was having with speed! However, jsmin seemed to also break several
> > aspects of the RT
> > >    interface. Immediately I noticed the javascript dropdowns were gone..
> > no big deal, switched to
> > >    the ballard interface as the default. However, opening a new ticket..
> > everything was jumbled
> > >    around... dropdowns were permanently opened, the minimize links for
> > the different zones
> > >    wouldn't work anymore.. it was generally a bad day. :( So I've turned
> > it back off. This does
> > >    however shed some light on what may be the cause of.. at least.. my
> > speed issues.
> > >    The search continues...
> >
> > RT only builds the squished css/js once per child process.  If you're
> > actually seeing it built on each request, something is horribly wrong
> > and isn't something we've seen or been able to replicate.
> >
> > Also, if jsmin is breaking the UI, that's the first report I've seen
> > of it.  Can you file a bug report with more details?
> >
> > -kevin
> >
> > >    On Tue, May 31, 2011 at 10:34 AM, Kevin Falcone <[1]
> > falcone at bestpractical.com> wrote:
> > >
> > >      On Tue, May 31, 2011 at 03:21:17PM +0200, L B wrote:
> > >      > What I mean by slowness is that after sending the GET / request,
> > it
> > >      > takes 7 seconds before seeing the second request
> > >      > /NoAuth/css/aileron-squished-30dddb4c81e92207bd3fe516099c0477.css.
> > I
> > >      > don't have any network traffic during this 7secs on RT server
> > network
> > >      > interface, so I guess something is processed. Httpd process is
> > running
> > >      > at 100% at this time.
> > >
> > >      You should only see this for the first request while things are
> > squished.
> > >      If you're seeing it for subsequent requests on a standalone server,
> > >      then something is quite wrong. If you would like to use something
> > >      faster than JavaScript::Minifier, you can check out JSMinPath in
> > >      RT_Config.pm
> > >      -kevin
> >

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