[rt-users] Entering Multiple Select Items in a Custom Field through REST Interface

[Bart]

sorry, noticed the syntax doesn't make sense O_o

Should be more like this:

set CF-'Field A'='item 1','item 2','item 3'


-- Bart


2011/11/6 Bart <bart at pleh.info>

> Hi,
>
> I don't really have a setup where I can test this but you've mentioned
> that the REST interface returns comma delimited list, have you tried
> entering the CF value with a comma delimited entry? Something like this:
>
> CF-'Field A': 'item 1', 'item 2', 'item 3'
>
> When I have some time I'll see if I can test this in my testing
> environment.
>
> -- Bart
>
>
>
> 2011/11/5 gekkoman <gekkoman at illimitable.com>
>
>> Greetings,
>>
>> Is this possible?
>>
>> I can populate the custom field easily enough through the REST interface
>> with the CF.{field name} format.
>>
>> Don't seem to be able to resolve this back to selections in a multiple
>> entry CF.
>>
>> The REST interface itself returns comma delimited list when displaying a
>> ticket with a multiple item CF selection, so it seems sensible to be
>> able to pass the same result back to RT and have it yield the original
>> result. This does not appear to work.
>>
>>
>> More appropriate may be the ability to  pass repetitive key definitions
>> eg
>> CF.{field name A}: Select Item 1
>> CF.{field name A}: Select Item 2
>> ..
>>
>>
>> Regards
>>
>> Tarek
>>
>> --
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>>
>
>
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