[rt-users] Adding users

[Izz Abdullah]

I should be more specific about users still being 'privileged':
The user is not "fully privileged" but somehow they remain a member of some odd group (not user created, not on purpose anyway, nor system) to where they are able to bypass security measures to view tickets outside of the General queue and create tickets outside of the General Queue.  If I remove the check from 'let user be granted rights' then MOST rights are revoked, but there is some queue setting in a group deep inside of mysql that allows them to do things they should not be able to do.  If it is a new user (post-previous import) then everything works as I have coded it.
As for the Shredder, I could have been wrong by not knowing the ins and outs.  I have had to up the dependencies in the site config file to 100,000 to allow for some users to be removed.  I think this will work, but I have 800+ users I will need to do this to, and the first user I tried this on in test is taking, still in progress, over 5 minutes.  I was receiving 'dependency limit has been reached', which by the way there is a typo in the spelling on the webUI. =)
After increasing the dependency value a few times, finally to 100,000, it is running, but slow to complete, if not hung.

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Izz Abdullah
Sent: Monday, November 07, 2011 9:46 AM
To: 'Thomas Sibley'; rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Adding users

There is NOT a check on the individual user admin page for 'Let this user be granted rights'.
What details would you like about the Shredder?  Basically, I go to the Shredder, input the object as user, pull up the user and shred.  Then if I query the shredder again, the account is still there and I am able to click on the user account to get to the user admin page.

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Thomas Sibley
Sent: Monday, November 07, 2011 9:37 AM
To: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Adding users

On 11/07/2011 10:31 AM, Izz Abdullah wrote:
> I want to remove them because somehow, they ended up with really odd
> permissions which enable them as privileged.  I can't see this via
> the UI, but it is confirmed when I look at the schema in mysql.  So
> it has been decided to remove them.  I have tried the Shredder and
> even after doing that, the user still exists.  The old database was
> duct taped so much I am unsure of why some things happen the way they
> do, but they do.  I'm just the cleaner. =)

It sounds like they were added improperly the first time, however they
were imported.  Have you looked at the individual admin user pages at
"Let this user be granted rights" checkbox?

Shredder reports success even though the user still exists?  Can you
send details?

Thomas
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