[rt-users] RT 4.0.3 - Email templates are not parsed

Francesc Guasch frankie at telecos.upc.edu
Fri Nov 11 06:28:48 EST 2011


Al 10/11/11 22:46, En/na Kevin Falcone ha escrit:
> On Thu, Nov 10, 2011 at 02:28:30PM -0500, Kevin Falcone wrote:
>> On Thu, Nov 10, 2011 at 02:04:42PM -0500, Kevin Falcone wrote:
>>> On Thu, Nov 10, 2011 at 01:46:40PM -0500, Jim.H.Berry at frb.gov wrote:
>>>>     Hi
>>>>
>>>>     I believe this is the same issue reported by  Francesc Guasch<frankie at telecos.upc.edu>.  We
>>>>     upgraded from 3.8.10 to 4.0.3.  Email is sent as expected via our scrip, but our template is
>>>>     not parsed, so that we see {$Ticket->Subject}.  Earlier I had upgraded from 3.8.10 to 4.0.2
>>>>     but did have this issue.
>
> As 4.0.4 is available, please upgrade it to fix this issue.
> Thanks for the report and the extra information.
>
Great, now it works. Thank you very much for the quick response.



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