[rt-users] make upgrade-database fails

Jared Griffith jared.b.griffith at gmail.com
Fri Nov 18 12:46:27 EST 2011


Yeah, um, since I've been doing this for 11 years, I am pretty certain I
know where and what I granted privileges too.  I did actually solve the
problem by making sure that the RT_SiteConfig.pm had the correct settings.

On Fri, Nov 18, 2011 at 8:06 AM, Kevin Falcone <falcone at bestpractical.com>wrote:

> On Thu, Nov 17, 2011 at 01:31:17PM -0800, Jared Griffith wrote:
> >    Apparently this isn't a bug, was wondering if any of you have run
> into the following scenario:
> >
> >    I am trying to upgrade from version 3.6.11 to the most recent. When
> running make
> >    upgrade-database, it errors out with the following:
> >
> >    DBI connect('dbname=rt3;host=
> >    localhost','rt_user',...) failed: Access denied for user 'rt_user'@'localhost'
> (using
> >    password: YES) at /usr/local/share/perl5/DBIx/SearchBuilder/Handle.pm
> line 103
> >    Connect Failed Access denied for user 'rt_user'@'localhost' (using
> password: YES)
> >    at /home/jared/rt-4.0.4/sbin/../lib/RT.pm line 165
> >    make: *** [upgrade-database] Error 255
> >
> >    I have verified that I can access the mysql server with the user and
> password that I am using,
> >    so I am at a loss as to what to do here.
> >
>
> Unfortunately, you've cut out all the interesting things, such as what
> upgrade-database says at the beginning about how the connection is
> going to happen.  Also, you've not shown how you connect successfully.
>
> Without that information, anything would be a guess.  My guess is that
> you've granted your rights to rt_user on a different host.
>
> -kevin
>
> --------
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> *  Barcelona, Spain — November 28 & 29, 2011
>



-- 
- Thanks for your time
- Jared B. Griffith
- Email - jared.b.griffith at gmail.com
- Cell Phone - 909-653-7814
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