[rt-users] Upgrade from 3.6.11 to 4.0.4 More Errors

Jared Griffith jared.b.griffith at gmail.com
Fri Nov 18 14:07:54 EST 2011


Can I use the same RT_SiteConfig.pm from the 3 install?

On Fri, Nov 18, 2011 at 11:03 AM, Kevin Falcone
<falcone at bestpractical.com>wrote:

> On Fri, Nov 18, 2011 at 10:46:04AM -0800, Jared Griffith wrote:
> >    Odd number of elements in anonymous hash at
> /home/jared/rt-4.0.4/sbin/../lib/RT/Config.pm line
> >    1071.
> >    Use of uninitialized value $_[8] in anonymous hash ({}) at
> >    /home/jared/rt-4.0.4/sbin/../lib/RT/Config.pm line 1071.
> >    Odd number of elements in hash assignment at
> /home/jared/rt-4.0.4/sbin/../lib/RT/Config.pm
> >    line 1072.
> >    Use of uninitialized value within @_ in list assignment at
> >    /home/jared/rt-4.0.4/sbin/../lib/RT/Config.pm line 1072.
> >    Subroutine _InitSQL redefined at
> /storage/www/rt3/lib/RT/Tickets_Overlay_SQL.pm line 63.
> >    Subroutine _SQLLimit redefined at
> /storage/www/rt3/lib/RT/Tickets_Overlay_SQL.pm line 87.
> >    Subroutine _SQLJoin redefined at
> /storage/www/rt3/lib/RT/Tickets_Overlay_SQL.pm line 106.
> >    Subroutine _OpenParen redefined at
> /storage/www/rt3/lib/RT/Tickets_Overlay_SQL.pm line 116.
> >    Subroutine _CloseParen redefined at
> /storage/www/rt3/lib/RT/Tickets_Overlay_SQL.pm line 119.
> >    Subroutine _close_bundle redefined at
> /storage/www/rt3/lib/RT/Tickets_Overlay_SQL.pm line 170.
> >    Subroutine _parser redefined at
> /storage/www/rt3/lib/RT/Tickets_Overlay_SQL.pm line 201.
> >    Subroutine ClausesToSQL redefined at
> /storage/www/rt3/lib/RT/Tickets_Overlay_SQL.pm line 377.
> >    Subroutine FromSQL redefined at
> /storage/www/rt3/lib/RT/Tickets_Overlay_SQL.pm line 477.
> >    Subroutine Query redefined at
> /storage/www/rt3/lib/RT/Tickets_Overlay_SQL.pm line 543.
> ...
> >    Another fun fact is that I also moved the install from the default
> /opt to the /storage
> >    location in the error messages. Would this be causing the issues even
> though when I ran the
> >    configure I made sure to specify the new location?
>
> You appear to have installed RT4 on top of an existing RT3 install
>
> This is warned against pretty vigorously in the first part of
> docs/UPGRADING-4.0
>
> -kevin
>
> --------
> RT Training Sessions (http://bestpractical.com/services/training.html)
> *  Barcelona, Spain — November 28 & 29, 2011
>



-- 
- Thanks for your time
- Jared B. Griffith
- Email - jared.b.griffith at gmail.com
- Cell Phone - 909-653-7814
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