[rt-users] Query / Report worked time

Mayk Backus backus at nlcom.nl
Tue Nov 22 16:21:15 EST 2011


Hi List,

Is there a way to get a report timeworked a little detailed ?
For example, show me all tickets that have been worked on today, and
show the time worked on the tickets today, so not the total worked time
on a ticket. We have tickets that span a couple of days, so i'm
interested in reporting today's worked time.
Can this be done with a query ?

Thank you for your time.

Reagards,

Mayk




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