[rt-users] RT Ticket Priority

[Kevin Falcone]

On Tue, Nov 22, 2011 at 10:26:49PM +0000, Ling, Frank wrote:
>    I have a question about RT ticket priority. The default setting for priority is a field that
>    the numerical number can be put in. However, is it possible to change the priority to a
>    predefined drop down list as: Urgent, High, Medium, and Low?

You want the RT-Extension-PriorityAsString extension
-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: application/pgp-signature
Size: 195 bytes
Desc: not available
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20111122/c74d75c7/attachment.sig>