[rt-users] Search issue

Kevin Falcone falcone at bestpractical.com
Wed Nov 23 14:51:50 EST 2011


On Wed, Nov 23, 2011 at 02:43:57PM -0500, Mark Fuller wrote:
>    If we try to search using the quick search box on the main page we can not search for a number
>    because rt thinks it has to search for a ticket number. Being an ITSP we often have phone
>    numbers in the subject line we want to look for and if we could search from there it would be
>    much easier

Search for "number" instead

The quotes skip the magic id check

-kevin
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