[rt-users] show ticket history the other way round?

Ruslan Zakirov ruz at bestpractical.com
Mon Oct 3 05:21:10 EDT 2011


On Mon, Oct 3, 2011 at 8:16 AM, Alex Rhys-Hurn <alex at itworx.co.ke> wrote:
>
> Hello,
>
> Is it possible to configure RT to show ticket history to show the most recent reply on a ticket at the top of the history instead of the bottom?
>
> The scrolling is getting crazy....

OldestTransactionsFirst option in config in 3.8+. As well, it's a user
preference.

--
Best regards, Ruslan.



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