[rt-users] Is there a way to assign a default owner of ticket's that are dropped into Queue's?

josh.cole josh.cole at fresno.edu
Mon Oct 3 16:10:09 EDT 2011


Is there anyone willing to share a script that would accomplish that? 

I am running RT 4.0. When I Select a Queue and go to Group Rights, I do not
see a SeeQueue option to untick.



Kevin Falcone-2 wrote:
> 
> On Mon, Oct 03, 2011 at 12:04:47PM -0700, josh.cole wrote:
>> 
>> Is there a way to assign a default owner of ticket's that are dropped
>> into
>> Queue's?
> 
> This is normally accomplished with a Scrip
> 
>> Also, is there a way to hide queue's from specific groups?
> 
> Don't grant them SeeQueue
> 
> -kevin
> 
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