[rt-users] setting and locking priorities

Zoedog dstrobel at flexstar.com
Tue Oct 4 14:21:38 EDT 2011


I need to set and lock my priority settings as 1 to 3, with 3 being my lowest
priority and 1 the highest with 3 being the initial default when a ticket is
created. Along with that I need to ensure that only the system admin can
have the ability to change those settings. 

Is there a way, and how can it be done.
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