[rt-users] Due date searching

Joop jvdwege at xs4all.nl
Thu Oct 6 16:24:41 EDT 2011


Kevin Falcone wrote:
> On Thu, Oct 06, 2011 at 09:38:46AM +0200, Joop wrote:
>   
>> Hello All,
>>
>> Instead of answering a question I'm going to ask one ;-)
>>
>> I searched my archive of rt-users but couldn't find what I was looking
>> for so here it comes.
>>
>> I have started using RT-Extension-SLA and have ofcourse lots of tickets
>> where the due date is not set. The problem is I wanted to create a
>> dashboard that shows all over due tickets but the simple search
>> DUE<today shows not only my overdue tickets but also all tickets with a
>> due date which is not set.
>> Q: is there a way to filter these out?
>>     
>
> Try "and Due > '1970-01-01 00:00:00'"
>
>   
Thanks that works a treat.

Regards,

Joop

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