[rt-users] Showig Custom field in Queue View and Query Builder 4.0.2

[Kenneth Crocker]

Randy,


Custom Fields are applied to Queues. Did you select a Queue first and THEN
look for the Custom Fields?

Kenn
LBNL

On Thu, Oct 6, 2011 at 2:03 PM, Randy Black <Randy.Black at buckle.com> wrote:

> **
>
> I need to be able to see the custom fields I have setup, in the Query
> Builder.  Then my support coordinator and group members can search for the
> tickets they are concerned with via the custom field.
>
> There is a write up here:
> http://old.nabble.com/Showing-Custom-Field-in-Queue-view-td17775657.htmlbut I cannot find anything for 4.0.2
>
> Thanks,
> Randy
>
>
> --------
> RT Training Sessions (http://bestpractical.com/services/training.html)
> *  San Francisco, CA, USA — October 18 & 19, 2011
> *  Washington DC, USA — October 31 & November 1, 2011
> *  Barcelona, Spain — November 28 & 29, 2011
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20111006/f3432020/attachment.htm>