[rt-users] Create ticket using a URL + parameters

Peet Morris P.Morris at bath.ac.uk
Fri Oct 14 09:35:01 EDT 2011



Kevin Falcone wrote:
> On Fri, Oct 14, 2011 at 10:33:09AM +0100, Peet Morris wrote:
>>  I'm trying to create a ticket (using a browser as a proof of concept);
>>  I've had a look at http://requesttracker.wikia.com/wiki/REST and the
>>  'Ticket Create' section but I'm getting nowhere, i.e., I don't seem to
>>  be forming my "variable named 'content', containing 'key: value'"
>>  correctly.
>>
>>  If anyone has an example of what such a well-formed URL would look
>> like in a browser
>>  I would be very grateful.
> 
> Try running
> 
> /opt/rt4/bin/rt help create
> 
> and then using the environment variable
> 
> RTDEBUG=3
> 
> and looking at the form it sends over the wire.
> 
> -kevin

Thanks for the reply Kevin, but I'm afraid I can't tackle it this way.

/opt/rt4/bin/rt help create is a path (?), but I don't have rt installed 
or access to the install machine, so I'm simply trying to figure this 
out using a plain url and its accompanying parameters.

Peter





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