[rt-users] no content editing for articles?

Kevin Falcone falcone at bestpractical.com
Fri Oct 14 21:12:21 EDT 2011


On Sat, Oct 15, 2011 at 12:21:41AM +0000, Joachim Thuau wrote:
> 
> Hello List,
> 
> We have setup RT4.0.2 on a debian host from source, against Pg 8.0.4, with
> apache2/mod_perl2 over SSL with kerberos auth in apache.
> 
> RTFM seems to be included out of the box with the setup. but the content
> section, when trying to modify an article, doesn't have any UI elements to
> edit the content. 
> 
> Is there some javascript that should be taking care of updating the form
> to have the rich text UI?
> There are references to javascript -- /NoAuth/RichText/ckeditor.js --
> which doesn't seem to exist on the filesystem, but my access log shows
> that it's getting accessed properly -- "GET /NoAuth/RichText/ckeditor.js
> HTTP/1.1" 200 -- in my ssl_access.
> 
> I haven't seen anything specific in the /docs or the RT_Config.pm that
> references that. There doesn't seem to be anything related to that in the
> RT logs (they mostly have stuff about my ldapimport finding a bunch of
> empty groups).

You missed docs/customizing/articles_introduction.pod 

It covers exactly the case you're discussing

-kevin

> I expect that it's missing a text area that would be replaced by jQuery
> once the page is loaded.
> 
> The chunk of the page that has that part looks like this (see below). Note
> that the Content part is pretty short...
> 
> 
> ===8<---
> <form method="post" action="Edit.html" name="EditArticle" id="EditArticle"
> enctype="multipart/form-data">
> <input type="hidden" name="next" value="" />
> <input type="hidden" name="id" value="new" />
> <table width="100%">
> <tr>
> <td><h2>Basics</h2></td>
> <td></td>
> </tr>
> <tr>
> <td class="label">Name</td>
> <td><input name="Name" value="" size="50" /></td>
> </tr>
> <tr>
> <td class="label">Summary</td>
> <td><input name="Summary" value="" size="50" /></td>
> </tr>
> <tr>
> <td class="label">Class</td>
> <td>
> Setup Documentation
> <input type="hidden" name="Class" value="1" />
> </td>
> </tr>
> 
> 
> <tr>
> <td><h2>Content</h2></td>
> <td></td>
> </tr>
> 
> 
> <tr>
> <td><h2>Links</h2></td>
> <td></td>
> </tr>
> <tr>
> <td class="label"></td>
> <td class="value"><i>Enter articles, tickets, or other URLs related to
> this article.
> Type <b>a:</b> before article numbers and <b>t:</b> before ticket numbers.
> Separate multiple entries with spaces.
> </i>
> </td>
> </tr>
> <tr>
> <td class="label">Refers to:</td>
> <td><input name="new-RefersTo" value="" /><br />
> <ul>
> </ul>
> </td>
> </tr>
> <tr>
> <td class="label">Referred to by:</td>
> <td><input name="RefersTo-new" value="" />
> <br />
> <ul>
> </ul>
> </td>
> </tr>
> 
> <tr>
> <td><h2>Topics</h2></td>
> <td></td>
> </tr>
> <tr>
> <td class="label">Topics</td>
> <td>
> <input type="hidden" name="EditTopics" value="1" />
> <select multiple size="10" name="Topics">
> </select>
> 
> </td>
> </tr>
> </table>
> <div class="submit"
> >
>   <div class="extra-buttons">
>   </div>
>   <div class="buttons">
> 
>   <span class="caption"></span>
>   <input type="submit"   value="Create" class="button" />
> 
> 
> 
>   </div>
>   <div class="submit-clear"></div>
> </div>
> 
> 
> </form>
> 
> 
> 
> --->8===
> 
> Thanks,
> Jok
> 
> -- 
> | Joachim Thuau | Linux Systems Administrator / SpaceX |
> | Cell: 310-890-7937 | Office: 310-363-6153 |
> 
> 
> --------
> RT Training Sessions (http://bestpractical.com/services/training.html)
> *  San Francisco, CA, USA  October 18 & 19, 2011
> *  Washington DC, USA  October 31 & November 1, 2011
> *  Barcelona, Spain  November 28 & 29, 2011
-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: application/pgp-signature
Size: 195 bytes
Desc: not available
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20111014/c4e6f2b2/attachment.sig>


More information about the rt-users mailing list